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OHQ's documents suffice proof of a charge that is payable unless they are shown to be incorrect. Client will utilize its sensible efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, complying with the procedure described in Area 15. If Consumer conflicts a billing, the invoice needs to continue to be paid in a timely manner nonetheless OHQ will certainly credit or refund Consumer if it is later sensibly identified by OHQ or according to the conflict resolution process outlined in Area 15 that the invoice was incorrect and the Client is entitled to a credit or reimbursement.

Such alterations might include, without restriction, modifications to the quantities of the Registration Fees or Usage Charges for OHQ Paid Providers, modifications to the usage allowances included in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will take result after practical advancement composed notification is provided to Customer (for example, by being published to the OHQ Website), other than that any kind of such alteration that influences a Selected Paid Solution will use to Client beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ gives notice of such revision to Consumer according to Area 16.8.

If Consumer does not terminate its usage of any type of affected Selected Paid Solution before the reliable date of such revision, Consumer will be regarded to have accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Customer is ceased, OHQ will certainly provide Client with sensible advancement notice of no much less than thirty (30) days and Client will be given the option of picking a new Prices Plan from then-current rates plans used by OHQ.

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For avoidance of question, this paragraph does not relate to adjustments to the Cost Checklist, which are addressed in Area 7 (top virtual receptionists).1. Customer represents that all details provided by Client and its callers to OHQ (consisting of, without limitation, all call information and info regarding Client's Charge card) is precise, up-to-date and complete at the time it is offered to OHQ

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Consumer has to in all times comply with all regulations, laws, criteria and codes relevant in connection with its use OHQ Offerings and the Client's supply of its services and product to its callers. Consumer will not utilize any OHQ Offerings to participate in, or to urge or aid others to engage in, any illegal or fraudulent activities.

If a new Paid Solution Term begins earlier than three (3) days after such e-mail is sent out, Customer will sustain the appropriate Membership Fee for the brand-new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Requested Termination Day, or must Consumer not specify an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Customer until the last day of the Last Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit scores will be retained by OHQ for future use by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following discontinuation of any OHQ Solution, OHQ will certainly not be responsible by any means for addressing telephone calls, taking or delivering messages, or carrying out any various other tasks about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Consumer's Account and Customer's accessibility to the Account.

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(e) Following discontinuation of any OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information accumulated by OHQ from Consumer and its customers may be made use of, divulged and shared by OHQ based on OHQ's privacy plan as available on the OHQ Internet Site ("") and as might be modified every now and then.

The Controller thus assigns the Cpu with respect to handling activities taken on in the training course of the stipulation of assistant services. OHQ and Client acknowledge and concur that the Cpu is subject to the following responsibilities: The Processor will follow the pertinent Data Defense Laws and have to: (a) just act on the written guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) guarantee that people refining the information undergo a duty of self-confidence; (c) use its finest endeavours to safeguard and safeguard all individual data from unauthorised or unlawful handling, including (but not limited to) accidental loss, damage or damage; (d) make sure that all processing fulfills the needs of the GDPR and associated Information Security Laws; (e) make sure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior permission of the Controller; notify the Controller of any kind of intended adjustments concerning Sub-Processors; they carry out a written contract consisting of the exact same data defense obligations as laid out in these Terms; comprehend that any failing for the Sub-processor to follow the Information Security Laws, the Processor continues to be fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in providing subject accessibility and enabling information based on exercise their civil liberties under the Data Protection Regulations.

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The Controller shall accomplish adequate and appropriate onboarding and due persistance look for all Processors, with a complete assessment of the necessary Information Protection Legislation needs. The Controller shall validate that the Processor has sufficient and documented procedures for data violations, data retention and data transfers in position. The Controller shall acquire proof from the Cpu regarding the: (a) verification and reliability of the employees used by the Processor; (b) any type of certifications, accreditations and plans as described in the onboarding process; (c) technological and operational measures used in securing the Personal Information; and (d) treatments in area for permitting data based on exercise their rights, consisting of (yet not restricted to), subject access demands, erasure & rectification treatments and restriction of processing actions.